Installation process

How does it work?

From the reception of your order to the activation of your services, this is how it works!

The first steps...

Oxio is an independent and full-fledged internet, TV and telephone provider. We develop our own products and have our own 100% fiber optic backbone network. In order to distribute our products to your home, we use the Videotron network.

Our services are self-installing. Once your order has been processed, we will send you a box containing all the equipment required to operate our services. Installation is a breeze thanks to our simple instructions.

Before installing your services, a few preliminary steps are required. These depend on your current service provider.

Are you changing internet service provider in preparation for a move?

Installing your equipment is easy

Below you will find an easy-to-follow procedure for installing each oxio service.

Select your service to see the installation tutorial

Installing your internet

Installing your internet only takes a few steps. Plug in your equipment as shown in the video, and you’re done!