Installation process

How does it work?

From the reception of your order to the activation of your services, this is how it works!

Oxio is an independent and full-fledged internet, TV and telephone provider. We develop our own products and have our own 100% fiber optic backbone network. In order to distribute our products to your home, we use the Videotron network.

Our services are self-installing. Once your order has been processed, we will send you a box containing all the equipment required to operate our services. Installation is a breeze thanks to our simple instructions.

Before installing your services, a few preliminary steps are required. These depend on your current service provider.

Are you changing internet service provider in preparation for a move?