🚚 Changing addresses? Learn how to move your oxio service in mins using your Client Portal.
The sooner, the better. We recommend at least two weeks' notice to ensure a seamless transition and a timely activation. You can schedule your request up to 60 days in advance.
Check out our Help Centre guide on how to move your oxio internet to a new address.
oxio internet is available across most of Canada in the following provinces: Ontario, Québec, Manitoba, Saskatchewan, Alberta, and British Columbia.
Moving to a different province may mean we need to switch your equipment out.
Check availability using your Client Portal:
Never. That’s on us. It’s our housewarming gift to you.
Save money when moving with absolutely no hidden fees, cause moving internet providers should be a breeze.
If there’s more than a 48-hour gap between leaving your old place and moving into the new one (with a confirmed activation date), your account will be credited for the days in-between move-out and move-in based on your current plan once your service is activated at the new address.
Absolutely! Just keep in mind that your new home internet connection won’t go live until your scheduled activation date.
If you’d like to have your gear ready beforehand, you can choose to ship your equipment to a different address during checkout.
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