Self-Help
Make yourself at home with our help centre, where you’ll find our list of frequently asked questions and a wide range of helpful info.
Show me the wayLooking for help? We've got your back.
Connect with us quickly, anytime from 8am – 10pm, 7 days a week! 🙂
Is there an outage?
Find out about any issues in your area or if we accidentally broke something.
Show my statusChat with a human.
Chat
Have a little live chat with us.
SMS
Drop us a text and go about your day. We do not have a call centre or phone support.
Perhaps something more formal. Warm regards.
Other ways of getting in touch.
Messenger
Connect with us on Facebook Messenger.
Slide into our DMs. We won’t ghost you.
Carrier pigeon
Sorry, it’s not 5th century BC anymore. Feature unavailable.
We want to be the first internet provider you'll actually like.
Let our emails seduce you.