About us

Transparency,\
simplicity\
& efficiency.

What we
believe.

The internet means something different to everyone. A way to stay in touch, travel, shop, learn, create. To us, it’s a way to empower people—to connect everyone to the opportunities the internet provides in a secure, accessible and convenient way. We’re here to share the importance of equal access one story, post, meme, stream, game, wiki, email, connection (phew) at a time. We‘re here because we believe that if everyone had equal access to the opportunities found on the internet, we’d see a lot of pretty great things from a lot of unexpected people.

We believe in equal access to the opportunities that the internet provides.

We’ve all been customers before. And that means we know how to offer our customers an experience they’ll actually like. You know, treat ‘em the way we’d want to be treated. Put ourselves in their shoes. Understand where they’re coming from. Obsess over
their experience. And do it all without being asked.
Why? Well, if literally everything we do is for our
customers (it is), we’d better understand them.
Be empathic. Actually give a damn.

Okay, okay, but: WHAT DOES THAT MEAN?! Well, we’ve been known to hand deliver oxio equipment to customers who just can’t wait.
To send a bottle of wine when we know that,
if we were in their shoes, we definitely could’ve used a drink. In short: put the customer first.

Empathy & customer obsession.

What’s the big deal with transparency? Well, we’re part of an industry that’s the opposite of transparent (as in notoriously untrustworthy and opaque). And, we’re here to change that. How? By being everything the big telcos aren’t: trustworthy, transparent, likeable— oh snap! Being radically transparent is a big part of who we are. We’re not here to hide behind the way it’s always been. We’re here to share absolutely everything with everyone. We want to be held accountable. To educate. To listen. To adapt. We all deserve to know what’s going on—to have all the information before we make a decision. We want to lead by example in the telco industry and every industry.

We’re setting the bar ridiculously high. How? Our transparent salary policy. Our blog. Our internal processes. And those are just a start. The list is going to get longer and longer.

Radical transparency.

Bureaucracy, politics and frigid hierarchy have no place at oxio. We’re a meritocracy that values results over titles. Come with an open mind. Be independent. Keep learning. “We’ve always done it that way” is a lame excuse. We want you to reach your full potential and we want you to choose how. oxio is a living organism that puts living above all else. Sure, that can take a little trial and error, but we think it’s worth it. We care about what we’re doing and the lives we’re leading. In short, we’re all about making sure there’s a little chaos in everything we do.

Free spirit.

We are all about long term relationships. And, we know, we know, people are going to take some convincing. Well, we’re okay with that. We want to prove ourselves. We know change takes time. And, like we said, we’re in this for the long term. A lot of companies want to innovate but aren’t willing to invest the time or money to follow through. We are. Other companies claim simplicity, but their fine print says otherwise. Not us. Changing the way it’s always been means accepting that it may take a long time before it’s all understood. We’re here to make the complicated awesomely simple. And doing that means being able to act and think long term.

Think no term contracts. No random price increases. Powerful tech designed to make our and our customers’ life online more secure, accessible and convenient. Everything we do, every action we take, is because we’re in this for the long term.

Play long term games.

Give a damn (aka our values)

Are you sharp? We’re hiring.

You are just a few clicks away from the best telecom experience.

answers.

Got questions? We've got

en ligne.

On est là où vous êtes:

Got questions? We've got answers.

We heart the internet. A lot. And our newsletter proves it. Sign up to catch up on everything internet (including us).

We’re here to share the internet.

On aime l’internet parce que c’est su’a coche. Et notre infolettre en est la preuve. Inscrivez-vous pour rester à jour sur tout ce qui entoure l’internet (dont nous).

On est là pour partager l’internet.

We're here to share the internet

Learn the why behind oxio’s commitment to offer the top-rated telecom experience. It’s time to actually put the customer first and change how things are done.

Transparency, simplicity & efficiency.