The values that define our mission
Our vision is based on people and transparency. We yearn to deliver unmatched reliability in the world of telecommunication services.
Empathy & Customer Obsession
We start with the customer and work backwards. We work vigorously to earn and keep customer trust. Although we pay attention to competitors, we obsess over customer. The great gift of human beings is that we have the power of empathy. We think that it is one of the most potent forces for change. Put yourself in other people’s shoes and try to understand their point of view. If you had their life experiences, you’d probably think the same. Expand your vision of the world by understanding others.
We are a problem solving company. Our work demands that we be brutally honest and fully dedicated to each other. Without knowing the truth in every detail, how can we tackle a problem? The tendency to be kind and veil the truth is so pervasive in humans that it can rightly be considered a characteristic of human nature. We fight this characteristic to get to the bottom of things. Give. Feedback. With. Positive. Intent. Everyday
Innovation & Simplicity
We expect and require innovation and invention from our teams and always find ways to simplify. We are externally aware, we look for new ideas from everywhere, and we’re not limited by “not invented here.” As we do new things, we accept that we may be misunderstood for long periods of time. Frederic Chopin said that “simplicity is the final achievement.” We truly believe that simplicity is the ultimate sophistication. Making the complicated simple, awesomely simple, that’s what we do.
We are fiercely Independent. Bureaucracy, politics and frigid hierarchy have no place at oxio. We are a meritocracy that values results beyond formal titles. oxio is a living organism, working by positive osmosis to propel individuals within the organization to reach their full potential. Outliers are welcome here. Also, we don’t take ourselves too seriously... life is too short. We develop our eccentricities when we’re young so that people won’t think it’s a result of old age. Necessity might be the mother of invention, but fun is certainly the father.